Our Privacy Policy At RunwayRC© Your privacy is of utmost importance to us. We respect our customers and consider it a privilege to do business with you. Because we care, we have implemented the following policies to protect and insure that any information you share with us remains private. EMAIL: If you provide us with your email address in order to subscribe to our news letter, be updated as to sales or promotions, or to give our Service Department a convenient way to answer a question or to confirm your order, your can rest assured that we will in no way share it with any other organization, business, or third party. It will remain Secure with us and only be used for these purposes. You can opt-out of our email list at any time by notifying our Service Department at Service@RunwayRC.com and asking to be removed from the list. COMMENTS: Any comments that you share with us will only be used to try and better meet your needs as a customer, and to evaluate our performance concerning our products, information about our products, and the ease and quality of our online shopping environment. We value your input and will not make it available to any other organization, business, or third party. It will remain secure with us and only be used for the purposes stated above. Comments can be emailed to Comments@RunwayRC.com TESTIMONIALS: We value each and every testimony from our customers or visitors. If you have opted to share your testimonial, it will be shared on our testimonial page for other customers to read, to help them in evaluating our company. Only your first name will accompany your testimonial. Any other private information, your last name (if given), address, or phone numbers will be kept confidential. We do not share information with any other organization, business, or third party. It will remain secure with us and only be used for these purposes. Testimonials can be emailed to Testimonials@RunwayRC.com SURVEYS: A survey can be a very effective tool in the growth of any company and RunwayRC is no exception. We value all of the input our customers give us as to our web site, the products we offer, and their experience with us. Occasionally, we will ask our customers to fill out a quick survey about our services. These surveys are optional and will in no way reflect negatively on our customers. This information will only be used by us to further refine our web site, shopping experience, and our product line. It will remain secure with us and only be used for these purposes, and will not be shared with any organization, business, or third party. ORDERS: Any information we receive when you place an order with us will be used only to fulfill you order, and to ensure your needs as a customer have been met. You can be assured that your personal information such as your name, address, and phone numbers, credit or debit card numbers, will be kept private and will remain secure with us until the order has been filled. We strongly recommend that you use a secure payment processing portal such as Pay-Pal when using debit or credit cards, or personal checking number, for payment of your order. If you decide to pay directly to us, you will be re-directed to Pay-Pal secure pages to process your payment and enter billing and shipping addresses. Any information given to us shall only be used to complete the sale and ensure shipment, it will then be destroyed. We will not share this information with any other organization, business or third party. SHIPPING: Any shipping information you provide will only be used for filling your order and tracking of your order. It will remain secure with us and only be used for the purpose of shipping your order to you or to the name and address you have supplied. This information will be deleted and destroyed after delivery has been confirmed. It will not be shared with any other organizations, businesses, or third party. CREDIT CARD: All credit card payments to RunwayRC© are processed through a SECURE server. We use PAY-PAL® to process all online payments so you can be assured that your information will remain secure with them as per their privacy policy. They have been a respectable online payment service for a number of years and are dedicated to the privacy of the customers they serve. We do compensate PAY-PAL® to handle this part of our business, so that we can ensure our customers have the availability of a very Secure Credit Card Payment system. All information collected during the payment process will be kept Secure and will in no way be sold or shared with any other organizations, businesses, or third party, except for those directly involved in the processing of said payment. CHECK OR MONEY ORDER:: Any information contained on a check or money order sent to RunwayRC© will remain Secure with us until such time as the order has been filled, received, and confirmed. Once this criteria has been met, this information is then deleted from our system and destroyed to ensure that it remains private. While on our system, this information will be stored on removable media and will not be shared with any other organizations, businesses, or third party, except for those directly involved in the processing of said payment. Again, this information will be deleted, and any paper work involved will be destroyed. (shredded and burned) PHONE NUMBER: Your phone number is your private connection to the world and not the world's private connection to you. We will only us the number you provide to us for the purposes of order confirmation, shipping confirmation, payment confirmation, or to answer questions directed to us. We will not share,sell or lease this number to any organization, business, or third party. It will never be used for telephone sales and will remain secure with us until such time as you opt-out of the notification list. THANK YOU for taking the time to read through our privacy policy. At RunwayRC© , our customers are our top priority. We will only use the information that you provide to us in the ways mentioned above. We value our Security as well as yours and will continue to do so. We sincerely hope we were able to answer all your questions concerning your privacy. Further questions should be directed to the Service Department at the following email address or using the US Postal Service. Again, Thank You.... Tower@RunwayRC.com. Questions can be answered at the following: Service@RunwayRC.com RunwayRC 386 Ryan Loop Info@RunwayRC.com St. Maries, Id. 83861 www.RUNWAYRC.com (208)-245-1280 |